Jobs in India/KOLKATA
Maven Infotech ( View company details )
Screens incoming and outgoing calls to ensure quality customer service, and adherence to the policies and procedures of the organization.
Provides feedback to assist in the creation of performance improvement goals and the development of training programs
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job. Works under general supervision
Attend call calibrations
Bring in necessary changes to the process and constant updates of call center core process
Good Communication skill means the ability of listening, writing and speaking effectively.
One important requirement for this skill is the efficiency means that meets the goal-setting.
Flexibility: This skill requires the ability of controlling multiple assignments and tasks in which you can identify their important level then decide which should be done first, which should be last. You also need to adjust the tasks to suit with real condition and assignments.
Qualification: Undergraduate/ Graduate
Should be below 40 years of age
Should have worked in International BPO (outbound) as a QA.
Saturday and Sunday fixed off.
Transport facility provided.
Salary is not a constraint for the right candidate.
Should be comfortable with Rotational Shift
You may also call at : 9163139487,9883011122, 8697657486 , 9830933443, 9038762161 , 9830933553 , 9830531292,
Maven InfoTech Pvt. Ltd (International BPO)
Eco space Business Park
Block 4A, 2nd Floor, Action Area 2
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